Analyze, research and resolve problems and discrepancies related to member accounts/loans Assist members with submitting consumer/mortgage/equity loan, overdraft protection and credit card applications Counsel current and prospective members about Navy Federal's products and services Ensure cash and other negotiable instruments are handled properly Identify opportunities

Provide support to assigned department; may work on small projects or portions of larger projects Support business strategy and initiatives within the business unit and/or across the organization Assist and collaborate with various levels of staff to accomplish tasks/assignments Perform research and data analysis; may include quantitative and/or qualitative analysis Maint

Analyze, research and resolve problems and discrepancies related to member accounts/loans Assist members with submitting consumer/mortgage/equity loan, overdraft protection and credit card applications Counsel current and prospective members about Navy Federal's products and services Ensure cash and other negotiable instruments are handled properly Identify opportunities

Lead the Analytics Center for Enablement partnering with data scientists, data engineers and product managers to deliver BI and Analytics solutions. Set the strategic vision and technical product roadmap for BI & Analytics, ensuring alignment with partner teams and business objectives. Work with product teams and business users to understand and address their data and ana

Develop and manage the internal communications for enterprise or department events and campaigns designed to inform and/or drive action under general supervision with limited discretion Create, write, and produce timely internal communications \ to inform management and employees while ensuring consistent messaging and organizational vision Collaborate with Human Resource

Provide talent acquisition consulting and expert advice to key stakeholders across the enterprise Partner with key stakeholders to develop the long term strategic direction and roadmap for the future workforce Direct the development of TA delivery strategies and resources to support the evolving staffing models aligned to business line future staffing needs; ensure measur

Develop and manage the internal communications for enterprise or department events and campaigns designed to inform and/or drive action under general supervision with limited discretion Create, write, and produce timely internal communications \ to inform management and employees while ensuring consistent messaging and organizational vision Collaborate with Human Resource

Respond promptly and appropriately to member telephone, digital chat, and all forms of communications inquiries (e.g., account status, address change requests, password resets, update member files, etc.) Assist in responding to client inquiries through various media channels; verify Customer Personal Identity (CPI) during client interaction Execute first call resolution t

Risk Reporting and Intelligence Coordinate through ETS Enterprise Technology Business Services and Enterprise Risk Management (ERM) to define and develop risk reporting and metrics to include Key Risk Indicators (KRIs) for Information Technology department. Coordinate through ETS Enterprise Technology Business Services and to define and develop division level performance

Conduct the following for Azure SQL/Azure SQL MI/SQL on Azure VM, On Prem SQL Server, SSRS, Power Bi RS, SSIS, Azure Synapse and other related products as applicable and necessary. Install/Configure/Setup/Administer and Maintain production and non production environments. Setup High Availability and Disaster Recovery Plan and test high availability and disaster recovery C

Responsible for managing agile release train for a given value stream and ensuring scrum team success. Act as escalation point for impediments the team cannot remove in a timely manner Own escalated impediments and raise issues to leadership if they cannot be resolved in a timely manner Continuously work with teams and to deliver PI Objectives Owns the Risk, Issues, Actio

Responsible for managing agile release train for a given value stream and ensuring scrum team success. Act as escalation point for impediments the team cannot remove in a timely manner Own escalated impediments and raise issues to leadership if they cannot be resolved in a timely manner Continuously work with teams and to deliver PI Objectives Owns the Risk, Issues, Actio

Supervises and provides technical guidance for 24/7 technical staff Serves as a technical contact for the team in determining the cause and resolution of network problems on a 24 X 7 basis and if necessary, determines methods for restoring partial service to customers while a permanent solution is implemented Collaborate to set standards and ensure the delivery of service

Perform accounting activities to include review and analysis of financial statements, ledgers, reconciliations and associated accounts to ensure accurate application of industry standards Perform monthly close activities to include reviewing and monitoring entries to the Trial Balance, Balance Sheet and Income Statement accounts and posting of adjustments Perform account

Administer and document basic account activity and execution per NFFG process and procedures and FINRA, NASAA, SEC regulations Conduct periodic review of accounts to communicate account status, explain activities and keep clients aware of new offerings Develop a beginning pipeline of internal/external referral sources in compliance with Navy Federal policies and procedure